Product Support & Technical Assistance

SUPPORT

FAQs

Find answers about Intermap products, data access, technical support and other common questions to help you get the information you need.

• How can I access Intermap data?

  Intermap data can be accessed through its Data Platform, web services, APIs and supported partner platforms, depending on the product and application.

• What file formats are available?

  Available file formats vary by product and dataset. Common geospatial formats can be provided based on customer requirements and intended use.

• How is Intermap data delivered?

  Data can be delivered through secure digital transfer, cloud-based access, APIs, web services or partner platforms, depending on the solution.

• What geographic coverage is available?

   Intermap’s coverage is worldwide with multiple resolution options and applications available.  

• How do I choose the right elevation dataset for my application?

  The right dataset depends on your required accuracy, resolution, geographic coverage and intended use. Intermap can help identify the best option based on your project requirements.

• Where can I find product specifications and technical documentation?

  Product specifications and technical documentation are available through Intermap resources and support materials. Additional documentation can be provided upon request.

• Who should I contact for technical support?

  For technical questions or product support, contact Intermap through the Support or Contact Us page and your request will be directed to the appropriate team.

• How can I request additional data or coverage?

  Contact Intermap with your area of interest and project requirements. Our team will review available coverage and discuss options for additional data or collection with you.